Phone System Packages

USER Types Summarized
Summarized Differences

ESSENTIALS
PRO PRO PLUS
Cloud Phone Service Advanced Phone Service with Collaboration Advanced Phone Service with Collaboration
One Deskphone, One Mobile app, One desktop app 5 Devices, Deskphones or Apps 5 Devices, Deskphones or Apps
  MEET 30 Collab
Online Meeting
with Screen Share,Notes, Recording,
Transcription & Remote Control
MEET 100 Collab
Online Meeting
with Screen Share, Notes, Recording,
Transcription & Remote Control
3 Party Add-On Conf standard HD Audio Conf Bridge up to 200 participants HD Audio Conf Bridge up to 200 participants
  Video Conferencing 720p HD up to 12 Webcam Panels Video Conferencing 720p HD up to 12 Webcam Panels
  Custom Branding for Meetings Custom Branding for Meetings
ESSENTIALS
cont.
PRO
cont.
PRO PLUS
cont.
  File Sync, Share and Backup 10GB
 
File Sync, Share and Backup 10GB
Active Directory, G-Suite and Outlook Integrations Adds Teams, Slack, Sugar and Zoho Adds Salesforce, Zendesk, Service Now, Netsuite, MS Dynamics
  Call Recording 250 hrs/User
 
 
 
 
Call Recording 250 hrs/User
Unlimited Voicemail Storage Unlimited Voicemail Storage with Transcription Unlimited Voicemail Storage with Transcription
Call Control Mode (control phone or softphone) 1:1 and Group Instant Messaging 1:1 and Group Instant Messaging
  WebFax WebFax
  Receptionist Mode Receptionist Mode
Additional Device Connections (Resource License)
IP, Fax or Analog Resource Packages
Resource
Per Use
Resource
Per Minutes
Resource license used for general purpose device with no UC – IP device or Analog*. Pay per use or metered. No free phone or rebate is available with these licenses.
Use Cases: Courtesy, Lobby, Conference Room, Paging Device Use Cases: Courtesy, Lobby, Conference, Paging Device
Billed Per Minute Includes 500 Minutes
*Analog devices require adapter (purchased separately)
 
 
*Analog devices require adapter (purchased separately)
Includes 1 DID & VM Max 1 device per license Includes 1 DID & VM Max 1 device per license
FAX Resource
Per Use
FAX Resource
Per Minutes
FAX Resource
Unlimited
License to support physical fax machine (use WebFax for virtual fax app), with no UC included. Pay per use or metered. No free phone or rebate is available with these licenses. Requires adapter*.
Used For Fax Machine or Analog Terminal Used For Fax Machine or Analog Terminal Used For Fax Machine or Analog Terminal
Billed Per Minute Includes 500 Minutes Unlimited Outbound, Local and LD
Requires *Analog Fax Adapter (purchased separately) Requires *Analog Fax Adapter (purchased separately) Requires *Analog Fax Adapter (purchased separately)
Includes 1 DID Max 1 device per license Includes 1 DID Max 1 device per license Includes 1 DID Max 1 device per license

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